You are probably a frequent Hawaiian Airlines flyer and you must now have a decent amount of HawaiianMiles. However, this does not mean life will go by as planned; flights may be cancelled, plans may change and one may get curious as to what happens to all those miles you have accumulated after working hard to earn them. Regardless of the reasons to change your travel plans or because of the cancellations mentioned in the Hawaiian airline Cancellation Policy, it is necessary to learn how your miles may be affected to make appropriate decisions and not waste reward points and miles.
Knowing HawaiianMiles, Their Deadline and Time Spans
Hawaiian Airlines official frequent flyer is HawaiianMiles. That is one of the best selling points of this program, since your miles do not expire, provided your account is active. This implies that you can indefinitely retain miles unless there exists at least one activity qualifying you (earn or redeem miles) within an 18-month limit in your account.
What Flight Cancellations Do to Your Miles
When the plane you are in is canceled, what happens to your miles largely would depend on the reason why the flight has been canceled. Should Hawaiian airlines cancel the flight on the basis of weather, operation reasons, health and safety laws, and the reservation has been made by you through miles then your miles are normally refunded back into your account automatically. Also, any taxation or charges will be refunded through the same mode of payment.
In case you choose to voluntarily cancel your award ticket then Hawaiian Airlines should typically put your miles back into your account minus a cancellation or redeposit fee unless you are an elite member in the HawaiianMiles program, which would possibly give waivers regarding such cancellation or redeposit fees.
Refunding Miles in Case of a Cancellation
In order to redeposit miles, you may do that directly on your Hawaiian Airlines account or through their customer service. The following is more or less what occurs:
Automatic redeposit: In case of a flight cancellation by the airline.
Manual redeposit: When you cancel and you are allowed by the rules to redeposit.
Remember there may be extra charges or the loss of the miles when you change or cancel your award ticket within 72 hours of the scheduled departure based on your fare type and membership status.
What to Do in Order to Preserve Your Miles
The following are some guidelines that you should observe in order to secure HawaiianMiles:
To keep your account active you must book flights, shop with partners in the HawaiianMiles network, or use a Hawaiian Airlines co-branded credit card.
You should monitor your account to see whether there is any activity in terms of mileages.
Register information alerts and statements so that you know about any changes or inactivity.
You might not have immediate travel plans, however, you can redeem the miles in certain ways like that of giving as gifts cards, using your miles to plan a stay at a hotel or donate your miles to partner organizations.
Moving or Selling Miles
And Hawaiian Airlines gives the opportunity to share the miles with your friends and family via the Share Miles program. It might charge a little commission to the non-elite members but still, it is quite a good choice when you are not planning to take a trip soon and still want to assist someone in booking their travel.
What Occurs to Miles in Case the Passenger Does Not Show Up?
In the event that a passenger does not show up in a flight booked using HawaiianMiles, they may lose the entire ticket along with its miles and taxes paid. This is the reason why it is important to call and cancel the flight or reschedule it at least ahead of time when you are sure you will not make it. An active attitude will help to preserve your miles and avoid punishment.
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